About Us
Greg and Tyson Keane grew up in the Grand Rapids suburb of Wyoming. In 1987 they had a vision to open a store that not only sold the best in pet products and supplies, but also provided pet owners with good advice and guidance. Being pet lovers themselves, the brothers wanted Chow Hound to appeal to people who regarded their pets as “part of the family”. Two years later in 1989 this dream became a reality with the opening of the first Chow Hound Pet Supply Warehouse on Jupiter Avenue. This first store was joined a year later by a location on the East Beltline. The Holland store was opened in 1992 and was followed by the Eastern and 28th Street store in 1994. In 1995, the brothers moved the Beltline store to its current home on Cascade Road. Since then they opened their Northland Drive and Breton Village stores and moved out of the original Jupiter Ave store. In 2009 they added a location in Standale. In 2011 the seventh Chow Hound location was opened in Grand Haven. They also relocated the 28th and Eastern store into the space next door in the same building. Now in their 22nd year, Chow Hound Pet Supplies remains a family owned and operated, West Michigan business. The business philosophy that started back in 1989 is still intact: Helping people and their pets with quality products, knowledge about those products, and superior service.
Service
Quality service is the key philosophy to the Chow Hound Pet Supply. The employees at Chow Hound take a committed, friendly, and professional approach when dealing with customers. They are passionate about their work because just like you, they are pet lovers. Our motto is “Sharing in the care of your pet” and we try to do that everyday at Chow Hound.
Products
Chow Hound believes in providing the best in healthy and nutritious food for your pet. That's why we carry dozens of quality name brand foods. Besides the food lines that we carry, Chow Hound tries to provide a wide range of products for all pets. We have suppliers with over 15,000 items on hand. It's our way of ensuring your happiness and the happiness of your pet.
